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Customer Reviews for Stokes Auto Service

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Here’s what some of our Chicago, IL customers are saying about us:

Definitely a hidden gem. I tried all I could to pass Illinois emission, went to several shops and had about a 1000$ bucks worth of work done and still failed. Then a co worker recommended Stokes auto service. Stokes had my truck ready in about 2 hours and I passed. Needless to say I will be returning for any future auto repair needs. Very reasonable prices as well!!!!

Keith Langston Google Review

I have used Stokes’ as my mechanic for over 20 years. They have taken care of our families cars for the type of work needed. They are knowledgeable, honest and trustworthy. I’ll never need another mechanic as long as they stay in business.

A Google User Google Review

My car,a 2008 Chrysler had hit a large pothole and then once I had let the window down it would not go up. My husband’s friends said it must be a bad window motor because all the other windows worked fine and the fuse wasn’t burned out. So I told Stokes to change the window motor as it was going to snow. But before they did they wanted to check the electrical circuits before spending money on parts that we were just guessing on what would fix it. They were correct in doing it their way as it turned out to be a bad window switch and not the window lift motor. They saved me over $125. Thanks to Stokes, they are great.

A Google User Google Review

Rich & Kerry are the real deal! These two are as honest as the day is long. They don't try and sell you a bunch of unnecessary service that your car doesn't really need, and they go out of their way to explain the necessity of the repairs they do and provide detailed invoices. They are very reasonably priced compared to dealership service departments, and all the other chain auto repair places. What’s more, if a job is too technically involved and they don’t think they can effectively do it, they will recommend another competitor to help you. I HIGHLY recommend them for any and all related drivability service!

A Google User Google Review

I think Stokes Auto Service is undoubtedly the best garage on the south side. The service was very quick, the total bill was well laid out, and the owner and mechanic that worked one the car were happy and very willing to help explain everything that was replaced on my car. He sent a top of the line tow truck to get me when I was broke down and less than a day later, I received a phone call for my car. Easily the best garage I've used.

A Google User Google Review

I have been a customer of Stokes since moving into the neighborhood in 1996, and I give these two fellas top marks. Throughout our family's ownership of many vehicles, Stokes has tackled most all jobs, from “No Starts” to Emission test failure repairs and to both mechanical and electrical faults. Their knowledge and skill level is incomparable, and their rates are very reasonable and less expensive than car dealers' service departments. Above all, they are honest, which is difficult to find in car servicing these days. I look forward to working with them for many years to come!

A Google User Google Review

I have been a customer for over two years! It was almost closing time during the awful snow storm this last winter, when I called in because my emission light came on and my deadline was almost expired. I was having troubles. My car drove fine but the sensors were lighting up. Stokes said they would check it out for me and fix it the next morning and they did. You can't find that kind of concern for customers anymore. It's the only place my family and friends trust to service their car.

Nycoma G. Google Review

My Toyota Camry failed the emission test. I tried two repair shops in our area but they could not get it to pass. The parts they used kept failing. One of my friends recommended Stokes Auto Service as his car passed the EPA test after Stokes diagnosed the problems and corrected them with quality and not after market parts. They used what was necessary saving me from much grief. I had them fix my car and after monitor “Ready” drive it passed too. I highly recommend these guys because they are honest, reliable, fair, friendly, and take great pride in their work! They know what they are doing.

A Google User Google Review

These guys are the best! Rich and Kerry can be trusted with your vehicle no matter the age or mileage. I have been going to them for 6 years and I will keep going for a lifetime. I have recently sold my home in the neighborhood and moved out but will keep going back to Stokeses for their great service no matter where I live. They are friendly and honest and that is why they have earned my business!

A Google User Google Review

Honest and knowledgeable! I have taken my car to several repair shops over the years, and I have never met a more honest mechanic shop. I decided to try Stokes because of a service engine soon light coming on and I was due to take my car for emissions testing next month. Rich & Kerry were able to quickly and accurately diagnose the problem and fix it the same day without charging me a small fortune. They have earned my business and my trust.

A Google User Google Review

Stokes Auto Service in Bridgeport is the greatest ever!! My 1995 Bonnieville broke down on me the other day at a stop light. Since I was in Bridgeport returning home from my friend’s, I had no idea where to have it towed to. Thankfully, my friend called a few friends for a referral and I had my car towed to Stokes. He immediately checked it out, and not only found the problem of why it died on me, but another ongoing problem of which over the last few years I had taken to numerous mechanics who couldn’t figure it out. He noticed the alternator in my car was not the correct one and the mechanic that installed it forced it in and cracked my Intake Manifold. I was shocked he figured this out, especially so quickly and I hadn’t even mentioned any other issues. He knew my car like the back of his hand!

My car was ready 2 days later and now is running like new! He was wonderful! He was spot-on in diagnosing my car within a couple of hours. He thoroughly explained everything to me. Their prices are fair and reasonable and I know he did quality work. I was very comfortable with him. He could have taken advantage of me since my car was towed there and I was “stuck”. But he didn’t. I know I would have paid much more for the same work elsewhere. Money is tight for me and he did all that work within my budget that we discussed.

Stokes Auto Service is professional, honest and I got the heartfelt feeling that he really cared about my safety (not the money) and wasn’t going to let me leave with a car that may have jeopardized my safety. And he didn’t know me from Adam!

I am so very happy that I have found a mechanic that I can trust! I will not go anywhere else, because being a woman; I have been ripped off by mechanics in the past. It will be a bit of a drive for me to use him, but totally worth it! He has a new happy customer for life! I cannot rave enough about Stokes Auto Service!!!!

Tina U
Evergreen Park

Tina Usher Google Review

Trust and confidence is the most important factor, and Stokes Auto Service delivers it time and time again. There is no other place in the Chicago land area that I would take my car for driveability problems. Thanks again.

A Google User Google Review

Have you ever had the trouble of an engine light on and need to pass an emissions test? Not to worry, Stokes had the knowledge and experience to fix the problem correctly the first time with excellent customer service and efficient solutions. I passed my EPA test the first time after they fixed it.

Brilliant46 Google Review

It's hard to find new words when rating a place that is reliable. I didn't have much experience with the mechanics, but they sure seemed nice enough. Rich is a really great guy, and he is really focussed on customer service, which makes the experience of repairs go much better!

T. Kiddachan Google Review

Mr. Stokes is very nice and polite also very informative.He is very honest if he can not do the job he will recommend someone who can.He called me one month after the job to make sure my car was running well.Great Mechanic I will not go anywhere else.

A Google User Google Review

Muy bueno

eufemio de guandacareo Google Review

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